Refund Policy

If you've submitted music to our playlist curator network
We offer a 100% refund if our A&R team and curators are unable to respond to your submission within 7 days from the date of submission.

Eligibility: To be eligible for a refund, you must not have received any form of response or communication from the Greaserelease A&R team within the 7-day period.

If you've purchased the 'Music Marketing Campaign' Package
All payments for the music marketing campaign are non-refundable.

You may cancel your subscription at any time, but the cancellation request must be made at least 7 days before your next billing date to avoid being charged for the upcoming cycle.

Initiating a Refund: In the unlikely event that you do not receive a response from us within this timeframe, please Contact Support with your submission details and a request for a refund.

Refund Method: Refunds will be processed using the original method of payment. Please allow a standard processing time as per your bank’s or payment service’s policies.

All communications regarding your order, including confirmation of receipt and any subsequent responses, will be sent to the email address provided at the time of submission.

Before you submit a request for a refund, we strongly recommend keeping an eye on your inbox and checking your spam/junk folders to ensure that you do not miss any communication from the Greaserelease A&R team.